First and foremost, we would like to thank the New Look team for their professionalism and hard work throughout the entire process of our roof replaced project. It started with the measurement process that included an aerial satellite view of our house. Then Charly visited us at our home to review the contract, insurance, warranty, and more importantly demoed every piece of material used in the process that matches the manufacturer's specifications. Charly also went through all of their great financing options. Once we signed the contract we were put on their schedule and the crew arrived at our house within a week. Dan the project foreman stayed in contact with me through the entire process, calling me on my cell when I couldn't be at the house, to keep me posted on their progress. When they were finished the crew cleaned up around the entire house and even put pack some items I had moved out of their way prior to their arrival. The end result is a beautiful roof, a great overall experience, and very happy home owners. They exceeded expectations and everything they promised in our initial conversations they lived up to.
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